Frequently Asked Questions
Everything you need to know about Primal Viking gear and services.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Please contact our support team to initiate a return label.
How should I care for my Primal Viking garments?
To preserve the quality of the fabric and prints, we recommend machine washing cold with like colors and tumble drying on low heat or air drying.
Do you offer international shipping?
Yes, we ship our products worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.